Quality Management

Quality Management

Quality management is the act of overseeing different activities and tasks within an organization to ensure that products and services offered, as well as the means used to achieve them are consistent. It helps to achieve and maintain a desired level of quality within the organization.

Quality management consists of four key components, which include:

Quality Planning – The process of identifying the quality standards relevant to the project and deciding how to meet them.
Quality Improvement – The purposeful change of a process to improve the confidence or reliability of the outcome.
Quality Control – The continuing effort to uphold a process’s integrity and reliability in achieving an outcome.
Quality Assurance – The systematic or the planned actions necessary to offer sufficient reliability that a particular service or product will meet the specified requirements.

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